Returns & Exchanges

At Jones Golf Bags, we want you to be completely satisfied with your gear. If your purchase doesn't meet your expectations on the course, you may return or exchange unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email and secure it to your original packaging.

3

Ship the Gear

Drop off your package at any authorized carrier location, ensuring the bag or accessory is in its original, unused condition with tags attached.

4

Receive Your Refund

Once our warehouse inspects the return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing